Refund policy

Return & Replacement Policy

At Talgit, we take utmost care to ensure your festive items reach you safely. Since these are delicate and seasonal festive decoration products, we offer a dedicated replacement policy for issues occurring during transit.

1. Damaged or Defective Items:
We offer a 5-day replacement policy from the date of delivery if you receive a damaged, broken, or non-functional item. 

2. How to Request a Replacement:
- Please contact our customer support team on WhatsApp or Email within 5 days of receiving the package.
- Share your Order ID along with clear unboxing photos or a short video showing the damaged product.
- Once verified, our team will immediately dispatch a fresh replacement product to your address at no extra cost.

3. General Returns:
Due to the seasonal nature of festive goods, general change-of-mind returns are not accepted once the product is delivered in good working condition.

For any questions or support, feel free to reach out to us:
Email: talgithelp@gmail.com
WhatsApp Support: 8459689262